Don't Know What To Do Next? We Do.®
Professional and Certified Property Restoration Experts
Serving Roswell, Alpharetta, Atlanta, Buckhead, Johns Creek, Milton, Roswell, Sandy Springs, and Sandy Springs, GA
ServiceMaster Roswell understands disasters like water & fire damage can disrupt lives, leaving homeowners shocked and overwhelmed. While we see complications like storm damage, flood damage, and fires on a daily basis, we recognize and appreciate that each homeowner’s circumstance is unique and deserves the time, effort, and expertise to minimize disruption. With ServiceMaster Roswell you can rest assured because we have the knowledge, systems, and the level of communication to best serve you in this critical time.
Trusted by Top Insurance Carriers
In the field of disaster recovery, insurance experts consider ServiceMaster of Roswell as one of the most skilled and proficient franchises under the ServiceMaster Restore® banner nationwide. Our credentials include the prestigious Institute of Inspection and Restoration Certification (IICRC). Furthermore, we’ve attained the Quality Restoration Vendor (QRV) status, enabling us to engage in exclusive vendor programs with various insurance companies.
Three aspects that make our Insurance Restoration Program successful:
Who chooses the Restoration Contractor?
Some Insurance companies have Preferred Vendors or Contractors but ultimately you have the option of selecting your own. It is key to hire a licensed general contractor who will work within the limits of the insurance quote and one who is familiar with the insurance claim process.
What would is considered non-insured work?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for a non-insured construction project, and we will require separate authorization and payment terms. If non-insured work will delay the completion of an insured portion, then the situation must be discussed with your Insurance Adjuster and the Project Manager.
Who is responsible for paying for the service?
Ultimately you, the property owner, are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, we generally collect only the deductible amount from you before work begins, and bills the balance to your insurance provider as a service to you. If your project is not covered by insurance or you decide not to file a claim, you will be required to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
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Insurance Companies We Worked with
Quality Restoration Vendors (QRV) Program
Initiated in 1991, the QRV network under ServiceMaster Restore serves as a trusted resource for insurance industry professionals to identify franchisees dedicated to providing top-notch, consistent services in disaster mitigation.
- Expertly execute all facets of the ServiceMaster Restore service commitments, including availability, prompt response, communication efficiency, high-quality outcomes, and stringent safety measures.
- Uphold the highest ethical standards in estimation and billing procedures.
- Continuously engage in employee training programs, ensuring ServiceMaster Restore remains at the forefront of efficient restoration methods, advanced products, and innovative technology.
- Utilize ServiceMaster Restore’s approved equipment, methodologies, and products.
- Conduct all services in strict accordance with ServiceMaster Restore’s detailed specifications
- Meet or surpass ServiceMaster Restore’s criteria for General Liability Insurance and Worker’s Compensation Insurance.
- Address any customer service concerns quickly and professionally, with a commitment to satisfaction.
- Adhere to ServiceMaster Restore’s policies on environmental responsibility.
We encourage you to contact us and discover why numerous clients choose ServiceMaster of Roswell for their restoration and cleaning needs. No job is too small or too big for us. At ServiceMaster of Roswell, we’re always ready to assist!
Why Choose ServiceMaster Roswell?
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